Bonus: How to find the computer ID on an activated computer Work with your IT team to get these resolved. If you have any issues with hardware or drivers, they will be listed here. (Figure 3)įigure 3: Problem Devices list in System Information (Figure 2)įigure 2: Open the System Information PanelĮxpand Components > Problem Devices. Open system information by hitting Windows+R and opening the Run box. If one of those components is missing, faulty, or there is an issue with a driver, the activation system cannot obtain the computer identifier. The FlexNet licensing service uses a combination of computer hardware, such as hard drives, network cards, along with other system components to create each unique computer ID. To do so, please follow this guide: SOLIDWORKS Installation Repair Check for missing or faulty hardware If you have had updates to the operating systems and are getting this error message, please run a SOLIDWORKS repair installation. (Figure 1)įigure 1: Ensure the FlexNet Licensing Services are running Repair SOLIDWORKS Go to Control Panel > System and Security > Administrative Tools > Services OR Type ‘Services’ in the Windows Start menu.įind the FlexNet Licensing Service and FlexNet Licensing Service 64 services and ensure they are both running.
Solidworks cannot obtain license license#
Ensure the FlexNet license service is running Find the computer ID on an activated computer.Ensure the FlexNet license service is running.In this article, we'll walk through these four solutions: This could mean the FlexNet licensing server service is not running, there have been recent updates to your operating system, or there may be faulty or missing computer hardware. Please contact your reseller for support.” You can continue, but you might have activation or transfer issues in the future. If the computer ID cannot be verified, SOLIDWORKS will throw out this error message: “Failed to obtain a computer identifier. The first time you activate SOLIDWORKS, regardless of the license type (standalone or network), the FlexNet licensing service generates a unique and proprietary computer ID to identify your computer.Įvery time you start SOLIDWORKS, most of the activation process comprises verifying this computer ID. When booting SOLIDWORKS, are you getting the error, "Failed to obtain computer identifier"? This message is coming from SOLIDWORKS’ licensing system, FlexNet.
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